/* ============================================================
   Backbone Customer Service, design system v2 "warm"
   Palette: ink #181510 / slate #6E6656 / paper #F8F4EB / card #FFFDF8
            line #E8E2D4 / blue #233DFF / terra #D96E48 / espresso #211A12
   Type:    Schibsted Grotesk (display/UI) / IBM Plex Mono (data/labels)
            Caveat (handwritten annotations only)
   ============================================================ */

:root {
  --ink: #181510;
  --slate: #6E6656;
  --paper: #F8F4EB;
  --card: #FFFDF8;
  --line: #E8E2D4;
  --blue: #233DFF;
  --blue-deep: #1B31D1;
  --blue-soft: #E9ECFF;
  --terra: #D96E48;
  --terra-soft: #F9E9E1;
  --espresso: #211A12;
  --espresso-line: rgba(255, 255, 255, 0.12);
  --espresso-text: #D9CFC0;
  --navy: var(--espresso);
  --navy-line: var(--espresso-line);
  --navy-text: var(--espresso-text);
  --green: #0E8A45;
  --green-soft: #E5F2E9;
  --tp-green: #00B67A;
  --sans: "Schibsted Grotesk", -apple-system, "Helvetica Neue", Arial, sans-serif;
  --mono: "IBM Plex Mono", "SF Mono", Menlo, monospace;
  --hand: "Caveat", "Bradley Hand", cursive;
  --shadow-warm: 0 1px 2px rgba(56, 42, 24, 0.05), 0 24px 48px -24px rgba(56, 42, 24, 0.22);
  --radius: 18px;
  --radius-sm: 12px;
  --container: 1160px;
  --pad-section: clamp(72px, 9vw, 122px);
}

* { margin: 0; padding: 0; box-sizing: border-box; }

html { scroll-behavior: smooth; }
@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
}

body {
  font-family: var(--sans);
  font-size: 17px;
  line-height: 1.6;
  color: var(--ink);
  background: var(--paper);
  -webkit-font-smoothing: antialiased;
  overflow-x: hidden;
}

img { max-width: 100%; display: block; }
a { color: inherit; }

::selection { background: var(--blue); color: #fff; }

.container {
  max-width: var(--container);
  margin: 0 auto;
  padding: 0 24px;
}

/* ---------- type ---------- */

h1, h2, h3 { font-weight: 700; letter-spacing: -0.022em; line-height: 1.06; }

.eyebrow {
  font-family: var(--mono);
  font-size: 12.5px;
  font-weight: 500;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--slate);
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 22px;
}
.eyebrow::before {
  content: "";
  width: 22px;
  height: 1.5px;
  background: var(--blue);
  flex: none;
}

.section-title {
  font-size: clamp(30px, 4.4vw, 46px);
  max-width: 15em;
}
.section-lede {
  color: var(--slate);
  max-width: 34em;
  margin-top: 16px;
  font-size: 18px;
}

/* ---------- buttons ---------- */

.btn {
  display: inline-flex;
  align-items: center;
  gap: 9px;
  font-family: var(--sans);
  font-size: 15.5px;
  font-weight: 600;
  line-height: 1;
  padding: 15px 24px;
  border-radius: var(--radius-sm);
  border: 1px solid transparent;
  cursor: pointer;
  text-decoration: none;
  transition: background 0.18s ease, border-color 0.18s ease, transform 0.18s ease;
}
.btn:active { transform: translateY(1px); }
.btn-primary { background: var(--blue); color: #fff; }
.btn-primary:hover { background: var(--blue-deep); }
.btn-ghost { border-color: var(--line); background: var(--card); color: var(--ink); }
.btn-ghost:hover { border-color: var(--ink); }
.btn-light { background: #fff; color: var(--ink); }
.btn-light:hover { background: var(--blue-soft); }
.btn .arrow { transition: transform 0.18s ease; }
.btn:hover .arrow { transform: translateX(3px); }

:is(a, button, input, textarea, select, summary):focus-visible {
  outline: 2px solid var(--blue);
  outline-offset: 2px;
  border-radius: 4px;
}

/* ---------- announcement + header ---------- */

.topbar {
  background: var(--navy);
  color: var(--navy-text);
  font-family: var(--mono);
  font-size: 12px;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  text-align: center;
  padding: 9px 16px;
  display: flex;
  justify-content: center;
  align-items: center;
  gap: 9px;
}
.topbar .dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: #5CE68F;
  animation: pulse 2.4s ease-in-out infinite;
}
@keyframes pulse { 0%, 100% { opacity: 1; } 50% { opacity: 0.35; } }

.site-header {
  position: sticky;
  top: 0;
  z-index: 50;
  background: rgba(248, 244, 235, 0.88);
  backdrop-filter: blur(14px);
  -webkit-backdrop-filter: blur(14px);
  border-bottom: 1px solid var(--line);
}
.site-header .container {
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: 52px;
  gap: 20px;
}
.site-header .header-cta { padding: 10px 18px; font-size: 14.5px; }
.brand {
  display: flex;
  align-items: center;
  gap: 9px;
  text-decoration: none;
  font-weight: 700;
  font-size: 20px;
  letter-spacing: -0.02em;
  line-height: 1;
}
/* icon spans exactly from the Backbone cap line to the Customer Service baseline */
.brand svg { height: 29px; width: auto; color: var(--blue); flex: none; }
.brand span small {
  display: block;
  font-family: var(--mono);
  font-size: 9px;
  font-weight: 500;
  letter-spacing: 0.068em; /* tracks CUSTOMER SERVICE to the exact width of Backbone */
  color: var(--slate);
  text-transform: uppercase;
  margin-top: 3px;
}

.nav-links {
  display: flex;
  align-items: center;
  gap: 4px;
  list-style: none;
}
.nav-links a {
  text-decoration: none;
  font-size: 15px;
  font-weight: 500;
  color: var(--slate);
  padding: 8px 13px;
  border-radius: 8px;
  transition: color 0.15s ease, background 0.15s ease;
}
.nav-links a:hover { color: var(--ink); background: rgba(11, 14, 23, 0.05); }
.nav-links a[aria-current="page"] { color: var(--ink); font-weight: 600; }

.header-cta { flex: none; }

.nav-toggle {
  display: none;
  background: none;
  border: 1px solid var(--line);
  border-radius: 8px;
  width: 42px;
  height: 42px;
  cursor: pointer;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 5px;
}
.nav-toggle span {
  display: block;
  width: 18px;
  height: 2px;
  background: var(--ink);
  transition: transform 0.2s ease, opacity 0.2s ease;
}
.nav-open .nav-toggle span:nth-child(1) { transform: translateY(7px) rotate(45deg); }
.nav-open .nav-toggle span:nth-child(2) { opacity: 0; }
.nav-open .nav-toggle span:nth-child(3) { transform: translateY(-7px) rotate(-45deg); }

/* ---------- hero ---------- */

.hero {
  padding: clamp(56px, 7vw, 96px) 0 var(--pad-section);
  position: relative;
}
.hero::before {
  content: "";
  position: absolute;
  inset: -8% 0 auto;
  height: 120%;
  background:
    radial-gradient(640px 440px at 16% 6%, rgba(217, 110, 72, 0.10), transparent 65%),
    radial-gradient(540px 400px at 86% 18%, rgba(35, 61, 255, 0.06), transparent 60%);
  pointer-events: none;
  z-index: -1;
}
.hero .container {
  display: grid;
  grid-template-columns: 1.05fr 0.95fr;
  gap: clamp(20px, 2.5vw, 32px) clamp(40px, 5vw, 72px);
  align-items: center;
}
.hero-head {
  grid-column: 1 / -1;
  text-align: center;
}
.hero-head h1 {
  font-size: clamp(34px, 4.5vw, 54px);
  margin-bottom: 12px;
}
.hero-sub {
  color: var(--slate);
  font-size: clamp(17px, 2.2vw, 21px);
  font-weight: 500;
}
/* wide max-content children (Trustpilot pill) must not blow out the grid */
.hero .container > * { min-width: 0; }
.hero h1 {
  font-size: clamp(38px, 5.1vw, 62px);
  margin-bottom: 24px;
}
.hero h1 em {
  font-style: normal;
  color: var(--blue);
}
.hero-copy p {
  color: var(--slate);
  font-size: 18px;
  max-width: 32em;
  margin-bottom: 34px;
}
.hero-actions { display: flex; flex-wrap: wrap; gap: 12px; }
.hero-note {
  margin-top: 26px;
  font-family: var(--mono);
  font-size: 12.5px;
  letter-spacing: 0.05em;
  color: var(--slate);
}

/* ---------- ops console (signature) ---------- */

.console {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow-warm);
  overflow: hidden;
}
.console-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 13px 18px;
  border-bottom: 1px solid var(--line);
  font-family: var(--mono);
  font-size: 11.5px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--slate);
}
.console-bar .live {
  display: flex;
  align-items: center;
  gap: 8px;
}
.console-bar .live::before {
  content: "";
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--green);
}
.console-metrics {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  border-bottom: 1px solid var(--line);
}
.console-metrics .metric {
  padding: 14px 18px;
  border-right: 1px solid var(--line);
}
.console-metrics .metric:last-child { border-right: 0; }
.metric b {
  display: block;
  font-size: 21px;
  font-weight: 700;
  letter-spacing: -0.02em;
}
.metric b .up { color: var(--green); font-size: 13px; font-weight: 600; }
.metric span {
  font-family: var(--mono);
  font-size: 10.5px;
  letter-spacing: 0.09em;
  text-transform: uppercase;
  color: var(--slate);
}
.console-feed { padding: 18px; display: grid; gap: 14px; }
.ticket {
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  padding: 14px 16px;
}
.ticket-head {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  align-items: center;
  gap: 6px 10px;
  margin-bottom: 8px;
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: 0.07em;
  text-transform: uppercase;
  color: var(--slate);
}
.ticket p { font-size: 14.5px; line-height: 1.5; }
.ticket .reply {
  margin-top: 10px;
  padding: 10px 12px;
  border-radius: 8px;
  background: var(--paper);
  color: var(--slate);
  font-size: 13.5px;
}
.tag {
  font-family: var(--mono);
  font-size: 10.5px;
  font-weight: 500;
  letter-spacing: 0.06em;
  padding: 4px 9px;
  border-radius: 99px;
  white-space: nowrap;
}
.tag-ai { background: var(--blue-soft); color: var(--blue-deep); }
.tag-human { background: var(--green-soft); color: var(--green); }

/* channel badges (email / WhatsApp / Instagram) */
.chan {
  display: inline-flex;
  align-items: center;
  gap: 8px;
}
.chan-ic {
  width: 21px;
  height: 21px;
  border-radius: 6px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex: none;
}
.chan-ic svg { width: 13px; height: 13px; }
.chan-mail { background: var(--blue); }
.chan-mail svg { fill: none; stroke: #fff; stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; }
.chan-wa { background: #25D366; }
.chan-wa svg { fill: #fff; }
.chan-ig { background: radial-gradient(circle at 28% 110%, #FEDA75 0%, #FA7E1E 26%, #D62976 55%, #962FBF 80%, #4F5BD5 100%); }
.chan-ig svg { fill: none; stroke: #fff; stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; }

/* replies appear after their ticket, like a live inbox */
@media (prefers-reduced-motion: no-preference) {
  .console .reply { opacity: 0; animation: reply-in 0.55s cubic-bezier(0.2, 0.6, 0.2, 1) forwards; }
  .console .ticket:nth-child(1) .reply { animation-delay: 1.05s; }
  .console .ticket:nth-child(2) .reply { animation-delay: 1.5s; }
  .console .ticket:nth-child(3) .reply { animation-delay: 1.95s; }
}
@keyframes reply-in {
  from { opacity: 0; transform: translateY(7px); }
  to { opacity: 1; transform: none; }
}
@media (prefers-reduced-motion: reduce) {
  .console .reply { animation: none; opacity: 1; }
}

/* console load choreography */
.console .anim {
  opacity: 0;
  transform: translateY(10px);
  animation: rise 0.6s cubic-bezier(0.2, 0.6, 0.2, 1) forwards;
}
.console .anim:nth-child(1) { animation-delay: 0.15s; }
.console .anim:nth-child(2) { animation-delay: 0.4s; }
.console .anim:nth-child(3) { animation-delay: 0.65s; }
@keyframes rise { to { opacity: 1; transform: none; } }
@media (prefers-reduced-motion: reduce) {
  .console .anim { animation: none; opacity: 1; transform: none; }
}

/* ---------- logo wall ---------- */

.logos {
  background: var(--card);
  border-top: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
  padding: clamp(52px, 6vw, 76px) 0;
}
.logos .eyebrow { justify-content: center; text-align: center; }
.logos .eyebrow::before { display: none; }
.logo-grid {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 10px;
  margin-top: 26px;
}
.logo-grid a {
  flex: 0 1 calc(20% - 8px);
  min-width: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  height: 88px;
  padding: 18px 22px;
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  background: var(--card);
  transition: border-color 0.18s ease, transform 0.18s ease, box-shadow 0.18s ease;
}
.logo-grid a:hover {
  border-color: var(--ink);
  transform: translateY(-2px);
  box-shadow: 0 10px 22px -14px rgba(56, 42, 24, 0.35);
}
.logo-grid img {
  max-height: 34px;
  max-width: min(132px, 100%);
  width: auto;
  object-fit: contain;
  border-radius: 5px;
}

/* ---------- sections ---------- */

.section { padding: var(--pad-section) 0; }
.section-head { margin-bottom: clamp(38px, 5vw, 58px); }
.section + .section { border-top: 1px solid var(--line); }
.section-white { background: var(--card); border-top: 1px solid var(--line); border-bottom: 1px solid var(--line); }

/* ---------- results ---------- */

.results-grid {
  display: grid;
  grid-template-columns: 1.15fr 0.85fr;
  gap: 22px;
  align-items: stretch;
}
.results-grid > *, .charts-row > * { min-width: 0; }
.chart-card, .quote-card, .score-card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 26px;
}
.chart-card { display: flex; flex-direction: column; }
.chart-card .chart-svg { margin: auto 0; }
.chart-card .chart-title {
  display: flex;
  flex-wrap: wrap;
  justify-content: space-between;
  align-items: baseline;
  gap: 8px 12px;
  margin-bottom: 18px;
}
.chart-card .chart-title h3 { font-size: 17px; font-weight: 600; letter-spacing: -0.01em; }
.delta {
  font-family: var(--mono);
  font-size: 12px;
  font-weight: 500;
  color: var(--green);
  background: var(--green-soft);
  padding: 4px 10px;
  border-radius: 99px;
  white-space: nowrap;
}
.chart-svg { width: 100%; height: auto; }
.chart-svg text {
  font-family: var(--mono);
  font-size: 11px;
  fill: var(--slate);
}
.chart-svg .val-label {
  font-family: var(--sans);
  font-size: 15px;
  font-weight: 700;
  fill: var(--ink);
}
.chart-svg .pt { cursor: pointer; }
.chart-svg .pt .hover-label { opacity: 0; transition: opacity 0.15s ease; }
.chart-svg .pt:hover .hover-label, .chart-svg .pt:focus .hover-label { opacity: 1; }

.score-cards { display: grid; gap: 22px; }
.score-card { display: flex; flex-direction: column; justify-content: space-between; gap: 8px; }
.score-card .score-label {
  font-family: var(--mono);
  font-size: 11.5px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--slate);
}
.score-card .score { font-size: 44px; font-weight: 700; letter-spacing: -0.03em; line-height: 1; }
.score-card .score-verdict { font-size: 14px; color: var(--slate); }
.score-card.after { border-color: var(--blue); border-width: 1.5px; }
.score-card.after .score { color: var(--blue); }

.quote-card { margin-top: 22px; }
.quote-card .stars { color: var(--tp-green); letter-spacing: 3px; font-size: 15px; margin-bottom: 12px; }
.quote-card blockquote { font-size: 18px; font-weight: 500; letter-spacing: -0.01em; line-height: 1.5; }
.quote-card figcaption { margin-top: 14px; font-family: var(--mono); font-size: 12px; color: var(--slate); }

/* ---------- mission band (navy) ---------- */

.band {
  background: var(--navy);
  color: #fff;
  padding: var(--pad-section) 0;
}
.band .eyebrow { color: var(--navy-text); }
.band-statement {
  font-size: clamp(26px, 3.6vw, 40px);
  font-weight: 600;
  letter-spacing: -0.02em;
  line-height: 1.22;
  max-width: 24em;
}
.band-statement em { font-style: normal; color: #ECA083; }
.band-stats {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 24px;
  margin-top: clamp(44px, 6vw, 72px);
  padding-top: 40px;
  border-top: 1px solid var(--navy-line);
}
.band-stats b {
  display: block;
  font-size: clamp(38px, 4.5vw, 54px);
  font-weight: 700;
  letter-spacing: -0.03em;
  line-height: 1;
}
.band-stats span {
  display: block;
  margin-top: 10px;
  color: var(--navy-text);
  font-size: 15px;
}
.ticker {
  margin-top: clamp(44px, 6vw, 64px);
  padding-top: 28px;
  border-top: 1px solid var(--navy-line);
  overflow: hidden;
  white-space: nowrap;
  font-family: var(--mono);
  font-size: 12.5px;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--navy-text);
}
.ticker .ticker-track { display: inline-block; animation: ticker 46s linear infinite; }
.ticker span { margin-right: 18px; }
.ticker .sep { color: #6B573F; }
@keyframes ticker { from { transform: translateX(0); } to { transform: translateX(-50%); } }
@media (prefers-reduced-motion: reduce) {
  .ticker .ticker-track { animation: none; }
  .ticker { white-space: normal; }
}

/* ---------- pricing ---------- */

.pricing-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 22px;
  align-items: stretch;
}
.plan {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 34px;
  display: flex;
  flex-direction: column;
}
.plan.featured { border: 1.5px solid var(--blue); position: relative; }
.plan.featured .plan-flag {
  position: absolute;
  top: -12px;
  left: 32px;
  font-family: var(--mono);
  font-size: 10.5px;
  font-weight: 500;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  background: var(--blue);
  color: #fff;
  padding: 4px 11px;
  border-radius: 99px;
}
.plan h3 { font-size: 23px; margin-bottom: 10px; }
.plan .plan-desc { color: var(--slate); font-size: 15.5px; margin-bottom: 24px; }
.plan .plan-meta {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  padding: 14px 0;
  border-top: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
  margin-bottom: 24px;
}
.plan .plan-meta .price b { font-size: 26px; font-weight: 700; letter-spacing: -0.02em; }
.plan .plan-meta .price span, .plan .plan-meta .onboard {
  font-family: var(--mono);
  font-size: 11.5px;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--slate);
}
.plan .plan-meta .onboard b { display: block; font-family: var(--sans); font-size: 15px; letter-spacing: 0; color: var(--ink); text-transform: none; }
.plan ul { list-style: none; display: grid; gap: 12px; margin-bottom: 30px; }
.plan li { display: flex; gap: 11px; font-size: 15.5px; align-items: flex-start; }
.plan li svg { flex: none; margin-top: 4px; }
.plan .btn { margin-top: auto; justify-content: center; }

/* ---------- process ---------- */

.steps {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 22px;
  counter-reset: step;
}
.step {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 26px;
  position: relative;
}
.step .step-num {
  font-family: var(--mono);
  font-size: 12px;
  font-weight: 500;
  letter-spacing: 0.08em;
  color: var(--blue);
  display: block;
  margin-bottom: 34px;
}
.step h3 { font-size: 18.5px; margin-bottom: 10px; letter-spacing: -0.01em; }
.step p { font-size: 14.5px; color: var(--slate); }

/* ---------- founders ---------- */

.founders-grid {
  display: grid;
  grid-template-columns: 0.9fr 1.1fr;
  gap: clamp(36px, 5vw, 64px);
  align-items: center;
}
.founders-panel {
  background: var(--navy);
  color: #fff;
  border-radius: var(--radius);
  padding: 40px 36px;
  min-height: 320px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  gap: 40px;
  background-image:
    linear-gradient(rgba(255, 255, 255, 0.045) 1px, transparent 1px),
    linear-gradient(90deg, rgba(255, 255, 255, 0.045) 1px, transparent 1px);
  background-size: 34px 34px;
}
.founders-panel .fp-label {
  font-family: var(--mono);
  font-size: 11.5px;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--navy-text);
}
.founders-panel .fp-names { font-size: clamp(30px, 3.4vw, 40px); font-weight: 700; letter-spacing: -0.02em; line-height: 1.1; }
.founders-panel .fp-names em { font-style: normal; color: #ECA083; }
.founders-copy p { color: var(--slate); font-size: 17px; max-width: 34em; }
.timeline { margin-top: 30px; display: grid; gap: 0; }
.timeline .t-row {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  gap: 16px;
  padding: 15px 0;
  border-top: 1px solid var(--line);
  font-size: 15.5px;
  font-weight: 500;
}
.timeline .t-row:last-child { border-bottom: 1px solid var(--line); }
.timeline .t-row span {
  font-family: var(--mono);
  font-size: 12.5px;
  color: var(--slate);
  white-space: nowrap;
}

/* ---------- values (about) ---------- */

.values-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 22px; }
.value-card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 30px;
}
.value-card .v-tag {
  font-family: var(--mono);
  font-size: 11px;
  font-weight: 500;
  letter-spacing: 0.13em;
  text-transform: uppercase;
  color: var(--blue);
  display: block;
  margin-bottom: 26px;
}
.value-card h3 { font-size: 20px; margin-bottom: 12px; letter-spacing: -0.015em; }
.value-card p { font-size: 15px; color: var(--slate); }

.manifesto {
  background: var(--card);
  border: 1px solid var(--line);
  border-left: 3px solid var(--blue);
  border-radius: var(--radius);
  padding: clamp(32px, 5vw, 56px);
}
.manifesto blockquote {
  font-size: clamp(21px, 2.6vw, 28px);
  font-weight: 600;
  letter-spacing: -0.018em;
  line-height: 1.35;
  max-width: 30em;
}
.manifesto figcaption { margin-top: 22px; font-family: var(--mono); font-size: 12.5px; color: var(--slate); }

/* ---------- FAQ ---------- */

.faq-grid {
  display: grid;
  grid-template-columns: 0.8fr 1.2fr;
  gap: clamp(36px, 5vw, 64px);
  align-items: start;
}
.faq-intro { position: sticky; top: 104px; }
.faq-list { display: grid; gap: 10px; }
.faq-item {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  overflow: hidden;
}
.faq-item summary {
  list-style: none;
  cursor: pointer;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 16px;
  padding: 19px 22px;
  font-size: 16.5px;
  font-weight: 600;
  letter-spacing: -0.01em;
}
.faq-item summary::-webkit-details-marker { display: none; }
.faq-item summary .faq-icon {
  flex: none;
  width: 22px;
  height: 22px;
  position: relative;
}
.faq-item summary .faq-icon::before,
.faq-item summary .faq-icon::after {
  content: "";
  position: absolute;
  inset: 0;
  margin: auto;
  background: var(--ink);
  transition: transform 0.2s ease;
}
.faq-item summary .faq-icon::before { width: 13px; height: 1.5px; }
.faq-item summary .faq-icon::after { width: 1.5px; height: 13px; }
.faq-item[open] summary .faq-icon::after { transform: rotate(90deg); }
.faq-item .faq-body { padding: 0 22px 21px; color: var(--slate); font-size: 15.5px; max-width: 44em; }

/* ---------- contact ---------- */

.contact-grid {
  display: grid;
  grid-template-columns: 1.1fr 0.9fr;
  gap: 22px;
  align-items: stretch;
}
.contact-form-card, .contact-channels {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: clamp(26px, 4vw, 40px);
}
.form-field { margin-bottom: 18px; }
.form-field label {
  display: block;
  font-family: var(--mono);
  font-size: 11.5px;
  letter-spacing: 0.09em;
  text-transform: uppercase;
  color: var(--slate);
  margin-bottom: 8px;
}
.form-field input, .form-field textarea, .form-field select {
  width: 100%;
  font-family: var(--sans);
  font-size: 15.5px;
  color: var(--ink);
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  padding: 13px 15px;
  transition: border-color 0.15s ease;
}
.form-field textarea { min-height: 130px; resize: vertical; }
.form-field :is(input, textarea, select):focus {
  outline: none;
  border-color: var(--blue);
  box-shadow: 0 0 0 3px var(--blue-soft);
}
.contact-channels { display: flex; flex-direction: column; }
.channel {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 14px;
  padding: 17px 2px;
  border-bottom: 1px solid var(--line);
  text-decoration: none;
  transition: padding 0.18s ease;
}
.channel:hover { padding-left: 8px; }
.channel:first-of-type { border-top: 1px solid var(--line); }
.channel b { font-size: 16px; display: block; }
.channel span { font-size: 13.5px; color: var(--slate); word-break: break-all; }
.channel .arrow { color: var(--blue); font-size: 18px; flex: none; }
.contact-channels .ch-note {
  margin-top: auto;
  padding-top: 22px;
  font-family: var(--mono);
  font-size: 12px;
  color: var(--slate);
  line-height: 1.7;
}

/* ---------- footer ---------- */

.site-footer {
  background: var(--navy);
  color: var(--navy-text);
  padding: clamp(56px, 7vw, 84px) 0 36px;
  font-size: 15px;
}
.footer-grid {
  display: grid;
  grid-template-columns: 1.4fr 1fr 1fr 1fr;
  gap: 40px;
  padding-bottom: 48px;
  border-bottom: 1px solid var(--navy-line);
}
.footer-brand .brand { color: #fff; margin-bottom: 18px; }
.footer-brand .brand svg { color: var(--blue); }
.footer-brand p { font-size: 14px; max-width: 26em; }
.footer-col h4 {
  font-family: var(--mono);
  font-size: 11px;
  font-weight: 500;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: #A6937A;
  margin-bottom: 18px;
}
.footer-col ul { list-style: none; display: grid; gap: 11px; }
.footer-col a { text-decoration: none; color: var(--navy-text); transition: color 0.15s ease; }
.footer-col a:hover { color: #fff; }
.footer-bottom {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 18px;
  flex-wrap: wrap;
  padding-top: 30px;
  font-family: var(--mono);
  font-size: 12px;
}
.footer-bottom .clock { display: flex; align-items: center; gap: 8px; }
.footer-bottom a { color: var(--navy-text); }
.footer-bottom a:hover { color: #fff; }

/* ---------- WhatsApp bubble ---------- */

.wa-bubble {
  position: fixed;
  right: 22px;
  bottom: 22px;
  z-index: 60;
  width: 54px;
  height: 54px;
  border-radius: 50%;
  background: #25D366;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 10px 26px -8px rgba(56, 42, 24, 0.4);
  transition: transform 0.18s ease;
}
.wa-bubble:hover { transform: scale(1.07); }
.wa-bubble svg { width: 28px; height: 28px; fill: #fff; }

/* ---------- footer tool icons ---------- */

.footer-tools {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-top: 16px;
}
.footer-tools img { width: 20px; height: 20px; opacity: 0.7; transition: opacity 0.15s ease; }
.footer-tools a:hover img { opacity: 1; }

/* ---------- page hero (subpages) ---------- */

.page-hero { padding: clamp(52px, 6vw, 88px) 0 clamp(40px, 5vw, 64px); }
.page-hero-grid {
  display: grid;
  grid-template-columns: 1.15fr 0.85fr;
  gap: clamp(32px, 5vw, 64px);
  align-items: center;
}
.page-hero-photo { max-width: 380px; width: 100%; justify-self: center; }
.page-hero-photo img { aspect-ratio: 4 / 3.1; object-position: center 32%; }
@media (max-width: 1020px) {
  .page-hero-grid { grid-template-columns: 1fr; }
  .page-hero-photo { max-width: 440px; margin-top: 8px; }
}
.page-hero h1 { font-size: clamp(34px, 4.6vw, 54px); max-width: 16em; margin-bottom: 18px; }
.page-hero p { color: var(--slate); font-size: 18px; max-width: 36em; }

/* ---------- legal ---------- */

.legal-body { max-width: 760px; }
.legal-body h2 { font-size: 24px; margin: 44px 0 14px; letter-spacing: -0.015em; }
.legal-body h3 { font-size: 18px; margin: 28px 0 10px; }
.legal-body p, .legal-body li { color: var(--slate); font-size: 15.5px; margin-bottom: 12px; }
.legal-body ul, .legal-body ol { padding-left: 22px; margin-bottom: 16px; }
.legal-meta { font-family: var(--mono); font-size: 12.5px; color: var(--slate); margin-bottom: 8px; }

/* ---------- jobs ---------- */

.job-card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: clamp(28px, 4vw, 48px);
  max-width: 860px;
}
.job-card .job-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 16px;
  flex-wrap: wrap;
  padding-bottom: 24px;
  border-bottom: 1px solid var(--line);
  margin-bottom: 28px;
}
.job-card .job-head h2 { font-size: 26px; }
.job-card h3 { font-size: 18.5px; margin: 30px 0 12px; }
.job-card p, .job-card li { color: var(--slate); font-size: 15.5px; }
.job-card ul { padding-left: 20px; display: grid; gap: 8px; margin: 10px 0; }
.job-card .job-note { font-weight: 600; color: var(--ink); }

/* ---------- CTA band ---------- */

.cta-band { background: var(--card); border-top: 1px solid var(--line); }
.cta-band .container {
  padding-top: var(--pad-section);
  padding-bottom: var(--pad-section);
  text-align: center;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 26px;
}
.cta-band h2 { font-size: clamp(30px, 4vw, 44px); max-width: 16em; }
.cta-band p { color: var(--slate); max-width: 34em; }

/* ---------- reveal on scroll ---------- */

.reveal { opacity: 0; transform: translateY(18px); transition: opacity 0.6s ease, transform 0.6s cubic-bezier(0.2, 0.6, 0.2, 1); }
.reveal.in { opacity: 1; transform: none; }
@media (prefers-reduced-motion: reduce) {
  .reveal { opacity: 1; transform: none; transition: none; }
}

/* ---------- responsive ---------- */

@media (max-width: 1020px) {
  /* hero: title, animation, text, buttons, Trustpilot pill */
  .hero .container { display: flex; flex-direction: column; gap: 18px; }
  .hero-copy { display: contents; }
  .hero-head { order: 1; }
  .channel-web { order: 2; margin: 0 auto; }
  .hero-copy > p { order: 3; max-width: 620px; margin-bottom: 0; }
  .hero-actions { order: 4; justify-content: center; }
  .trustpilot-pill { order: 5; margin: 0 auto; }
  .logo-grid a { flex-basis: calc(33.333% - 7px); }
  .results-grid, .pricing-grid, .founders-grid, .contact-grid, .faq-grid { grid-template-columns: 1fr; }
  .faq-intro { position: static; }
  .steps { grid-template-columns: repeat(2, 1fr); }
  .values-grid { grid-template-columns: 1fr; }
  .footer-grid { grid-template-columns: 1fr 1fr; }
  .quote-card { margin-top: 0; }
  .score-cards { grid-template-columns: 1fr 1fr; }
}

@media (max-width: 720px) {
  .nav-links {
    display: none;
    position: absolute;
    top: 52px;
    left: 0;
    right: 0;
    background: var(--card);
    border-bottom: 1px solid var(--line);
    flex-direction: column;
    align-items: stretch;
    padding: 12px 20px 20px;
    gap: 2px;
  }
  .nav-open .nav-links { display: flex; }
  .nav-links a { padding: 12px 10px; font-size: 16px; }
  .nav-toggle { display: flex; }
  .header-cta { display: none; }
  .logo-grid a { flex-basis: calc(50% - 5px); padding: 14px 12px; }
  .hero { padding-bottom: 44px; }
  .logos { padding: 40px 0 52px; }
  .steps { grid-template-columns: 1fr; }
  .band-stats { grid-template-columns: 1fr; }
  .score-cards { grid-template-columns: 1fr; }
  .footer-grid { grid-template-columns: 1fr; gap: 30px; }
  .console-metrics .metric { padding: 12px 12px; }
  .metric b { font-size: 17px; }
}

/* ============================================================
   v2 "warm" component library
   ============================================================ */

/* counter spans inside stat numbers must inherit the big styles,
   not the sibling label styles (.band-stats span / .metric span) */
.band-stats b span, .metric b span:not(.up), .score-card .score span {
  display: inline;
  margin: 0;
  font-family: inherit;
  font-size: inherit;
  letter-spacing: inherit;
  text-transform: none;
  color: inherit;
}

/* ---------- hero channel web ---------- */

.channel-web {
  position: relative;
  width: 100%;
  max-width: 500px;
  aspect-ratio: 48 / 44;
  justify-self: center;
}
.channel-web::before {
  content: "";
  position: absolute;
  inset: -6%;
  background:
    radial-gradient(closest-side at 50% 50%, rgba(217, 110, 72, 0.09), transparent 72%),
    radial-gradient(closest-side at 62% 38%, rgba(35, 61, 255, 0.05), transparent 65%);
  pointer-events: none;
}
.web-lines { position: absolute; inset: 0; width: 100%; height: 100%; }
.web-lines line {
  stroke: #E6DECB;
  stroke-width: 1.3;
  stroke-linecap: round;
}
.web-orbit {
  fill: none;
  stroke: #DCD3BC;
  stroke-width: 1.2;
  stroke-dasharray: 2 9;
  stroke-linecap: round;
}
.web-dots circle { opacity: 0.9; }
.web-center {
  position: absolute;
  left: 50%;
  top: 50%;
  transform: translate(-50%, -50%);
  width: clamp(104px, 28vw, 128px);
  aspect-ratio: 1;
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: 50%;
  box-shadow: var(--shadow-warm);
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 3px;
  text-align: center;
  z-index: 2;
}
.web-center img { width: 30px; height: 30px; }
.web-center b { font-size: 14.5px; letter-spacing: -0.01em; line-height: 1; }
.web-center span {
  font-family: var(--mono);
  font-size: 9px;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--slate);
}

/* hub faces: BCS -> human agent -> AI agent, crossfading */
.hub-face {
  position: absolute;
  inset: 0;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 6px;
  text-align: center;
  padding: 10px;
  opacity: 0;
}
.hub-face:first-child { opacity: 1; }
.hub-ic {
  width: 36px;
  height: 36px;
  border-radius: 13px;
  display: flex;
  align-items: center;
  justify-content: center;
}
.hub-ic svg { width: 21px; height: 21px; }
.hub-human { background: var(--terra-soft); }
.hub-human svg { fill: none; stroke: var(--terra); stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; }
.hub-ai { background: var(--blue-soft); }
.hub-ai svg { fill: var(--blue); }
@media (prefers-reduced-motion: no-preference) {
  .hub-face { animation: hub-cycle 10.5s ease-in-out infinite; opacity: 0; }
  .hub-face:nth-child(1) { animation-delay: 0s; }
  .hub-face:nth-child(2) { animation-delay: 3.5s; }
  .hub-face:nth-child(3) { animation-delay: 7s; }
}
@keyframes hub-cycle {
  0% { opacity: 0; transform: scale(0.88); }
  4%, 29% { opacity: 1; transform: scale(1); }
  35%, 100% { opacity: 0; transform: scale(0.96); }
}
.web-center::before,
.web-center::after {
  content: "";
  position: absolute;
  inset: -1px;
  border-radius: 50%;
  border: 1.5px solid var(--terra);
  opacity: 0;
  pointer-events: none;
}
.web-center::after { border-color: var(--blue); }
.web-node {
  position: absolute;
  left: var(--nx);
  top: var(--ny);
  width: 96px;
  margin-left: -48px;
  margin-top: calc(-0.5 * var(--ic));
  --ic: clamp(50px, 13vw, 58px);
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 7px;
  z-index: 1;
}
.web-ic {
  position: relative;
  width: var(--ic);
  height: var(--ic);
  border-radius: calc(var(--ic) * 0.32);
  border: 2.5px solid #FFFFFF;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 2px 4px rgba(56, 42, 24, 0.08), 0 14px 26px -12px rgba(56, 42, 24, 0.35);
}
.web-ic svg { width: 48%; height: 48%; }
.web-wa { background: #25D366; }
.web-wa svg { fill: #fff; }
.web-ig { background: radial-gradient(circle at 28% 110%, #FEDA75 0%, #FA7E1E 26%, #D62976 55%, #962FBF 80%, #4F5BD5 100%); }
.web-ig svg { fill: none; stroke: #fff; stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; }
.web-fb { background: #1877F2; }
.web-fb svg { fill: #fff; }
.web-mail { background: var(--terra); }
.web-mail svg { fill: none; stroke: #fff; stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; }
.web-tel { background: var(--ink); }
.web-tel svg { fill: #fff; }
.web-tp { background: #00B67A; }
.web-tp svg { fill: #fff; }
.web-ic::after {
  content: "\2713";
  position: absolute;
  top: -6px;
  right: -6px;
  width: 19px;
  height: 19px;
  border-radius: 50%;
  background: var(--green);
  border: 2px solid #fff;
  color: #fff;
  font-size: 10px;
  font-weight: 700;
  line-height: 1;
  display: flex;
  align-items: center;
  justify-content: center;
}
.web-label {
  font-family: var(--mono);
  font-size: 10.5px;
  font-weight: 500;
  letter-spacing: 0.07em;
  text-transform: uppercase;
  color: var(--slate);
  white-space: nowrap;
}

@media (prefers-reduced-motion: no-preference) {
  .web-center { animation: web-pop-center 0.6s cubic-bezier(0.3, 1.4, 0.4, 1) 0.2s backwards; }
  .web-center::before { animation: web-ring 4.4s ease-out 1.6s infinite; }
  .web-center::after { animation: web-ring 4.4s ease-out 3.8s infinite; }
  .web-lines line { animation: web-fade 0.9s ease 0.35s backwards; }
  .web-orbit { animation: web-fade 1.2s ease 0.5s backwards, web-orbit-spin 60s linear infinite; }
  .web-ic { animation: web-pop 0.55s cubic-bezier(0.3, 1.6, 0.4, 1) var(--d, 0.5s) backwards; }
  .web-ic::after { animation: web-pop 0.4s cubic-bezier(0.3, 1.6, 0.4, 1) calc(var(--d, 0.5s) + 0.6s) backwards; }
  .web-label { animation: web-fade 0.5s ease calc(var(--d, 0.5s) + 0.25s) backwards; }
  .web-node { animation: web-float 5.2s ease-in-out calc(var(--d, 0.5s) * 2) infinite alternate; }
  .web-dots { animation: web-fade 0.8s ease 1.4s backwards; }
}
@media (prefers-reduced-motion: reduce) {
  .web-dots { display: none; }
}
@keyframes web-orbit-spin { to { stroke-dashoffset: -1005; } }
@keyframes web-pop {
  from { transform: scale(0); opacity: 0; }
  to { transform: scale(1); opacity: 1; }
}
@keyframes web-pop-center {
  from { transform: translate(-50%, -50%) scale(0); opacity: 0; }
  to { transform: translate(-50%, -50%) scale(1); opacity: 1; }
}
@keyframes web-ring {
  0% { opacity: 0.65; transform: scale(1); }
  70%, 100% { opacity: 0; transform: scale(1.55); }
}
@keyframes web-fade { from { opacity: 0; } to { opacity: 1; } }
@keyframes web-dash { to { stroke-dashoffset: -20; } }
@keyframes web-float {
  from { translate: 0 -2px; }
  to { translate: 0 3px; }
}

/* ---------- Trustpilot hero pill ---------- */

.trustpilot-pill {
  display: flex;
  width: max-content;
  max-width: 100%;
  align-items: center;
  gap: 10px;
  margin-top: 26px;
  padding: 10px 18px;
  border-radius: 99px;
  border: 1px solid var(--line);
  background: #FFFFFF;
  font-size: 14.5px;
  color: var(--slate);
  text-decoration: none;
  box-shadow: 0 1px 2px rgba(56, 42, 24, 0.05), 0 10px 24px -14px rgba(56, 42, 24, 0.2);
  transition: border-color 0.2s ease, transform 0.2s ease, box-shadow 0.2s ease;
}
.trustpilot-pill:hover {
  border-color: var(--slate);
  transform: translateY(-1px);
  box-shadow: 0 2px 4px rgba(56, 42, 24, 0.06), 0 14px 30px -14px rgba(56, 42, 24, 0.28);
}
.trustpilot-pill .tp-txt b { color: var(--ink); font-weight: 700; }
.trustpilot-pill .tp-pill-stars { display: inline-flex; gap: 3px; }
.trustpilot-pill .tp-pill-stars svg { width: 19px; height: 19px; fill: var(--tp-green); }
@media (prefers-reduced-motion: no-preference) {
  .trustpilot-pill { animation: rise 0.6s cubic-bezier(0.2, 0.6, 0.2, 1) 0.45s backwards; }
  .trustpilot-pill .tp-pill-stars svg {
    animation:
      star-pop 0.5s cubic-bezier(0.3, 1.6, 0.4, 1) backwards,
      star-twinkle 5.5s ease-in-out infinite;
  }
  .trustpilot-pill .tp-pill-stars svg:nth-child(1) { animation-delay: 0.75s, 3.0s; }
  .trustpilot-pill .tp-pill-stars svg:nth-child(2) { animation-delay: 0.87s, 3.15s; }
  .trustpilot-pill .tp-pill-stars svg:nth-child(3) { animation-delay: 0.99s, 3.3s; }
  .trustpilot-pill .tp-pill-stars svg:nth-child(4) { animation-delay: 1.11s, 3.45s; }
  .trustpilot-pill .tp-pill-stars svg:nth-child(5) { animation-delay: 1.23s, 3.6s; }
}
@keyframes star-pop {
  from { transform: scale(0); opacity: 0; }
  60% { transform: scale(1.3); }
  to { transform: scale(1); opacity: 1; }
}
@keyframes star-twinkle {
  0%, 7%, 100% { transform: scale(1); }
  3.5% { transform: scale(1.22); }
}

/* ---------- logo wall: partners row ---------- */

.logo-grid.partners { margin-bottom: clamp(40px, 5vw, 56px); }
.logo-grid.partners a { flex-basis: min(215px, calc(20% - 8px)); }

/* ---------- founders photo (polaroid) ---------- */

.founders-photo {
  max-width: 440px;
  width: 100%;
  justify-self: center;
}
.founders-photo img {
  aspect-ratio: 4 / 4.7;
  object-position: center 30%;
}

/* ---------- pricing: single custom offer ---------- */

.pricing-grid.single {
  grid-template-columns: min(660px, 100%);
  justify-content: center;
}

/* ---------- onboarding flow (process timeline) ---------- */

.flow { position: relative; }
.flow-track {
  position: absolute;
  top: 23px;
  left: 12.5%;
  width: 75%;
  height: 2px;
  background: var(--line);
  border-radius: 2px;
}
.flow-fill {
  display: block;
  height: 100%;
  width: 100%;
  border-radius: 2px;
  background: var(--terra);
  transform-origin: left;
}
.flow-steps {
  list-style: none;
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 22px;
  position: relative;
}
.flow-step { text-align: center; padding: 0 8px; }
.flow-dot {
  width: 48px;
  height: 48px;
  border-radius: 50%;
  background: var(--card);
  border: 2px solid var(--line);
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: var(--mono);
  font-size: 13px;
  font-weight: 500;
  color: var(--slate);
  margin: 0 auto 20px;
  position: relative;
  z-index: 1;
}
.flow-step .step-icon { margin: 0 auto 14px; }
.flow-step h3 { font-size: 18.5px; margin-bottom: 10px; letter-spacing: -0.01em; }
.flow-step p { font-size: 14.5px; color: var(--slate); max-width: 30em; margin: 0 auto; }

@media (prefers-reduced-motion: no-preference) {
  .js .flow .flow-fill {
    transform: scaleX(0);
    transition: transform 1.7s cubic-bezier(0.2, 0.6, 0.2, 1) 0.2s;
  }
  .js .flow.in .flow-fill { transform: scaleX(1); }
  .js .flow .flow-dot {
    transition: border-color 0.45s ease, color 0.45s ease;
    transition-delay: calc(var(--i, 0) * 0.4s + 0.25s);
  }
  .js .flow.in .flow-dot { border-color: var(--terra); color: var(--terra); }
  .js .flow .flow-step {
    opacity: 0;
    transform: translateY(16px);
    transition: opacity 0.55s ease, transform 0.55s cubic-bezier(0.2, 0.6, 0.2, 1);
    transition-delay: calc(var(--i, 0) * 0.4s + 0.15s);
  }
  .js .flow.in .flow-step { opacity: 1; transform: none; }
}

@media (max-width: 860px) {
  .flow-track {
    top: 24px;
    bottom: 24px;
    left: 23px;
    width: 2px;
    height: auto;
  }
  .flow-fill { transform-origin: top; }
  @media (prefers-reduced-motion: no-preference) {
    .js .flow .flow-fill { transform: scaleY(0); }
    .js .flow.in .flow-fill { transform: scaleY(1); }
  }
  .flow-steps { grid-template-columns: 1fr; gap: 36px; }
  .flow-step { text-align: left; padding: 0 0 0 72px; position: relative; }
  .flow-dot { position: absolute; left: 0; top: 0; margin: 0; }
  .flow-step .step-icon { margin: 0 0 12px; }
  .flow-step p { margin: 0; }
}

/* ---------- language toggle ---------- */

.lang-toggle {
  display: flex;
  align-items: center;
  border: 1px solid var(--line);
  background: var(--card);
  border-radius: 99px;
  padding: 3px;
  font-family: var(--mono);
  font-size: 11.5px;
  font-weight: 500;
  letter-spacing: 0.06em;
  flex: none;
}
.lang-toggle a {
  text-decoration: none;
  color: var(--slate);
  padding: 5px 11px;
  border-radius: 99px;
  transition: color 0.15s ease, background 0.15s ease;
}
.lang-toggle a:hover { color: var(--ink); }
.lang-toggle a.active {
  background: var(--ink);
  color: var(--paper);
}

/* ---------- handwritten annotations ---------- */

.annotation {
  font-family: var(--hand);
  font-size: clamp(20px, 2.2vw, 26px);
  font-weight: 500;
  line-height: 1.15;
  color: var(--terra);
  letter-spacing: 0;
}
.annotation .arrow-doodle {
  display: inline-block;
  width: 44px;
  height: auto;
  vertical-align: middle;
  stroke: var(--terra);
}

/* ---------- polaroids / team section ---------- */

.team-grid {
  display: grid;
  grid-template-columns: 0.95fr 1.05fr;
  gap: clamp(40px, 6vw, 80px);
  align-items: center;
}
.team-copy p { color: var(--slate); font-size: 17px; max-width: 32em; margin-top: 16px; }
.team-copy .team-facts {
  margin-top: 28px;
  display: grid;
  gap: 0;
}
.team-facts .t-row {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  gap: 16px;
  padding: 14px 0;
  border-top: 1px solid var(--line);
  font-size: 15.5px;
  font-weight: 500;
}
.team-facts .t-row:last-child { border-bottom: 1px solid var(--line); }
.team-facts .t-row span {
  font-family: var(--mono);
  font-size: 12.5px;
  color: var(--slate);
  white-space: nowrap;
}

.photo-stack {
  position: relative;
  display: grid;
  gap: clamp(20px, 3vw, 34px);
  padding: 10px 6px;
}
.photo-stack .annotation {
  position: absolute;
  top: -34px;
  right: 4%;
  transform: rotate(4deg);
  z-index: 2;
}
.polaroid {
  background: #FFFFFF;
  border: 1px solid var(--line);
  border-radius: 6px;
  padding: 13px 13px 16px;
  box-shadow: 0 2px 4px rgba(56, 42, 24, 0.06), 0 22px 44px -20px rgba(56, 42, 24, 0.28);
  transform: rotate(-2.2deg) translateY(var(--py, 0px));
  transition: transform 0.35s cubic-bezier(0.2, 0.6, 0.2, 1), box-shadow 0.35s ease;
}
.polaroid.tilt-r { transform: rotate(1.8deg) translateY(var(--py, 0px)); margin-left: clamp(14px, 4vw, 46px); }
.polaroid:hover {
  transform: rotate(0deg) scale(1.015) translateY(var(--py, 0px));
  box-shadow: 0 4px 8px rgba(56, 42, 24, 0.08), 0 30px 56px -22px rgba(56, 42, 24, 0.34);
}
.polaroid img {
  width: 100%;
  border-radius: 3px;
  aspect-ratio: 3 / 2;
  object-fit: cover;
}
.polaroid.tall img { aspect-ratio: 4 / 3.4; }
.polaroid figcaption {
  font-family: var(--hand);
  font-size: 21px;
  color: var(--ink);
  text-align: center;
  margin-top: 12px;
  line-height: 1.2;
}
@media (prefers-reduced-motion: reduce) {
  .polaroid, .polaroid:hover { transform: none; transition: none; }
}

/* ---------- trust band (Trustpilot) ---------- */

.trust-band {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: clamp(30px, 4.5vw, 52px);
  display: grid;
  grid-template-columns: auto 1fr auto;
  align-items: center;
  gap: clamp(26px, 4vw, 56px);
  box-shadow: var(--shadow-warm);
}
.trust-score { text-align: center; }
.trust-score .tp-stars {
  display: flex;
  gap: 4px;
  justify-content: center;
  margin-bottom: 12px;
}
.trust-score .tp-stars span {
  width: 30px;
  height: 30px;
  background: var(--tp-green);
  display: flex;
  align-items: center;
  justify-content: center;
}
.trust-score .tp-stars span:last-child {
  background: linear-gradient(90deg, var(--tp-green) 50%, #DCDCE6 50%);
}
.trust-score .tp-stars svg { width: 20px; height: 20px; fill: #fff; }
.trust-score .tp-rating { font-size: 40px; font-weight: 700; letter-spacing: -0.02em; line-height: 1.1; }
.trust-score .tp-count {
  font-family: var(--mono);
  font-size: 12px;
  color: var(--slate);
  margin-top: 4px;
}
.trust-quote blockquote {
  font-size: clamp(17px, 2vw, 20px);
  font-weight: 500;
  letter-spacing: -0.01em;
  line-height: 1.5;
}
.trust-quote figcaption {
  margin-top: 12px;
  font-family: var(--mono);
  font-size: 12px;
  color: var(--slate);
}
.trust-band .btn { flex: none; }

/* ---------- extra charts (donut + bars) ---------- */

.charts-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 22px;
  margin-top: 22px;
}
.donut-wrap {
  display: flex;
  align-items: center;
  gap: clamp(20px, 3vw, 36px);
  margin: auto 0;
}
.donut-svg { width: clamp(150px, 16vw, 190px); height: auto; flex: none; }
.donut-svg .donut-seg {
  fill: none;
  stroke-width: 26;
  stroke-linecap: butt;
}
.donut-svg .donut-center-num {
  font-family: var(--sans);
  font-size: 30px;
  font-weight: 700;
  fill: var(--ink);
  letter-spacing: -0.02em;
}
.donut-svg .donut-center-label {
  font-family: var(--mono);
  font-size: 9.5px;
  letter-spacing: 0.08em;
  fill: var(--slate);
  text-transform: uppercase;
}
.donut-legend { list-style: none; display: grid; gap: 14px; }
.donut-legend li { display: flex; align-items: flex-start; gap: 11px; font-size: 14.5px; }
.donut-legend .swatch {
  width: 13px;
  height: 13px;
  border-radius: 4px;
  flex: none;
  margin-top: 4px;
}
.donut-legend b { display: block; font-size: 16px; letter-spacing: -0.01em; }
.donut-legend span { color: var(--slate); font-size: 13.5px; }

.bars { display: grid; gap: 20px; margin: auto 0; }
.bar-row { display: grid; gap: 8px; }
.bar-row .bar-label {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  gap: 12px;
  font-size: 14px;
  font-weight: 500;
}
.bar-row .bar-label .bar-value {
  font-family: var(--mono);
  font-size: 12.5px;
  color: var(--slate);
  white-space: nowrap;
}
.bar-track {
  height: 16px;
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 99px;
  overflow: hidden;
}
.bar-fill {
  height: 100%;
  border-radius: 99px;
  width: var(--w, 100%);
}
.bar-fill.b-before { background: #D8D0C0; }
.bar-fill.b-after { background: var(--blue); }
@media (prefers-reduced-motion: no-preference) {
  .js .bar-fill { width: 0; transition: width 1.1s cubic-bezier(0.2, 0.6, 0.2, 1) 0.15s; }
  .js .bars.in .bar-fill { width: var(--w, 100%); }
}

/* line chart draw-in (JS sets dash metrics) */
@media (prefers-reduced-motion: no-preference) {
  .chart-svg polyline.drawable { transition: stroke-dashoffset 1.5s cubic-bezier(0.3, 0.5, 0.2, 1) 0.1s; }
}

/* ---------- card tilt ---------- */

.tilt { will-change: transform; transition: transform 0.25s ease, box-shadow 0.25s ease; }
.tilt:hover { box-shadow: var(--shadow-warm); }

/* ---------- process step icons ---------- */

.step-icon {
  width: 42px;
  height: 42px;
  margin-bottom: 22px;
  color: var(--terra);
}
.step-icon svg { width: 100%; height: 100%; }
.step-icon path, .step-icon circle, .step-icon rect, .step-icon line {
  stroke: currentColor;
  stroke-width: 1.6;
  fill: none;
  stroke-linecap: round;
  stroke-linejoin: round;
}
.step .step-num { margin-bottom: 12px; }
@media (prefers-reduced-motion: no-preference) {
  .step:hover .step-icon path { stroke-dasharray: 120; animation: icon-draw 0.9s ease forwards; }
}
@keyframes icon-draw {
  from { stroke-dashoffset: 120; }
  to { stroke-dashoffset: 0; }
}

/* ---------- v2 responsive ---------- */

@media (max-width: 1020px) {
  .logo-grid.partners a { flex-basis: min(215px, calc(33.333% - 7px)); }
  .team-grid { grid-template-columns: 1fr; }
  .founders-grid .founders-photo { order: 2; }
  .photo-stack { max-width: 560px; }
  .photo-stack .annotation { top: -30px; right: 0; }
  .trust-band { grid-template-columns: 1fr; text-align: left; justify-items: start; }
  .trust-score { text-align: left; }
  .trust-score .tp-stars { justify-content: flex-start; }
  .charts-row { grid-template-columns: 1fr; }
}

@media (max-width: 720px) {
  .site-header .container { gap: 12px; }
  .lang-toggle { margin-left: auto; }
  .donut-wrap { flex-direction: column; align-items: flex-start; }
  .logo-grid.partners a { flex-basis: min(215px, calc(50% - 5px)); padding: 14px; }
  .logo-grid.partners img { max-height: 46px; max-width: min(160px, 100%); }
  .trustpilot-pill {
    flex-wrap: nowrap;
    gap: 8px;
    padding: 8px 13px;
    font-size: 12px;
  }
  .trustpilot-pill .tp-txt { white-space: nowrap; }
  .trustpilot-pill .tp-pill-stars { gap: 2px; }
  .trustpilot-pill .tp-pill-stars svg { width: 13px; height: 13px; }
  .timeline .t-row, .team-facts .t-row { flex-wrap: nowrap; font-size: 13.5px; }
  .timeline .t-row span, .team-facts .t-row span { font-size: 11.5px; white-space: nowrap; }
  .trust-band .btn { width: 100%; justify-content: center; }
  .founders-photo { max-width: 100%; }
  .plan .plan-meta { flex-wrap: wrap; }
  .bar-row .bar-label { flex-wrap: wrap; }
}